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Sports Content Operations Coordinator

FanDuel

FanDuel

Operations
Los Angeles, CA, USA
Posted on Tuesday, June 25, 2024

ABOUT FANDUEL

FanDuel Group (“FanDuel") is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.

FanDuel has a presence across all 50 states with approximately 17 million customers and 28 retail locations. FanDuel is based in New York with offices in New Jersey, Georgia, California, Oregon, Canada and Scotland.

Its networks FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer over-the-top platforms.

FanDuel Group is a subsidiary of Flutter Entertainment plc, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

THE ROSTER

At FanDuel, we give fans a new and innovative way to interact with their favorite games, sports and teams. We’re dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does “winning” look like at FanDuel? It’s recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From creatives professionals to cutting edge technology innovators, FanDuel offers a wide range of career opportunities, best in class benefits, and the tools to explore and grow into your best selves. At FanDuel, our principle of “We Are One Team” runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.

THE POSITION
Our roster has an opening with your name on it

We are looking for a Sports Content Operations Coordinator.

THE GAME PLAN
Everyone on our team has a part to play

  • Content Management:
    • Manage & publish content on our digital platforms (both US & Retail).
    • Regularly monitor and audit platform content to meet KPIs for accuracy and precision.
  • Content Optimization:
    • Optimize betting markets & promotional content to align with the sporting calendar.
    • Seize real-time opportunities during live events.
  • Localization & Personalization:
    • Display relevant content for users in all FanDuel operated locations.
    • Drive localized displays to provide a personalized experience for users.
  • Process Improvement:
    • Identify & refine processes used by the Content Operations team
    • Suggest new automation tools to reduce manual workload.
  • Narrative-Driven Parlays:
    • Assist with creating narrative-driven parlays for the FanDuel Sportsbook app.
    • Provide relevant context & data for prioritizing specific parlays.
  • Team Player:
    • Leverage general sports & betting industry knowledge to add value to our functions outside of the online sportsbook, including Retail, Fantasy, Faceoff and Casino.
    • The team has coverage 18-hours per day, 365 days per year. This is not your standard 9-5 job. You will work nights, weekends & holidays.

THE STATS
What we're looking for in our next teammate

  • Customer Focused: As FanDuel's platforms are used by millions of people each week, ensuring a seamless and engaging user journey is our top priority. Keeping the needs and wants of our users in mind is paramount in this role, as we strive to provide the best possible experience for our customers.
  • Collaborative: Being part of a global team that operates across different time zones and divisions, effective communication, and collaboration with colleagues from various teams and locations is crucial. Building and managing relationships and working collectively to deliver outcomes is a key aspect of this role.
  • Intuitive: We are always seeking opportunities to upgrade and improve our offering, big or small. We need someone who is proactive and willing to test ideas, constantly looking for ways to enhance our platforms and stay ahead of the competition.
  • Problem Solver: The fast-paced nature of the sporting calendar requires the ability to effectively use our resources to solve problems and deliver results under pressure. Being able to adapt and thrive in a dynamic environment is essential in this role, as we strive to stay ahead in a competitive industry.
  • Tech Savvy: Basic understanding of digital technologies & some experience learning new systems and tools. At a minimum, the willingness to learn new tools, systems, and processes.
  • Ability to write clearly and concisely: Strong written communication skills, with the ability to express ideas clearly and concisely.
  • 1+ years’ experience in a content-focused role preferred: preferably in the e-commerce or sports industry.
  • Ability to analyze data and derive actionable insights to optimize content performance and drive strategic decision-making a major plus.
  • General US sports knowledge preferred. Global sports knowledge a plus.
  • General US sports betting industry knowledge preferred.
  • Reliable: Again, this isn’t your standard 9am - 5pm job. You’re willing to nights and weekends dependent on the sporting calendar.

PLAYER BENEFITS
We treat our team right

From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect:

  • An exciting and fun environment committed to driving real growth
  • Opportunities to build really cool products that fans love
  • Mentorship and professional development resources to help you refine your game
  • Be well, save well and live well - with FanDuel Total Rewards your benefits are one highlight reel after another

FanDuel is an equal opportunities employer and we believe, as one of our principal states, “We Are One Team!” We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. We want our team to include diverse individuals because diversity of thought, diversity of perspectives, and diversity of experiences leads to better performance. Having a diverse and inclusive workforce is a core value that we believe makes FanDuel stronger and more competitive as One Team!

The applicable hourly range for this position is $22.12 - $30.14, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

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