About Mux

Mux is video for developers. Our mission is to democratize video by solving the hard problems developers face when building video: video encoding and streaming (Mux Video), video monitoring (Mux Data), and more. Video is a huge part of people’s lives, and we want to help make it better.

We’re committed to building a healthy team that welcomes a diverse range of backgrounds and experiences. We want people who care about our mission, are ready to grow, believe in our values (from Be Human to Turn Customers Into Fans), and want to make the people around them better.

You’ll be joining a tight-knit team with experience at places like Google, YouTube, Twitch, Zencoder, Fastly, and more. Our founders previously started (and sold) Zencoder, an early leader in cloud video technology, and authored Video.js, the biggest HTML5 video player on the web. We organize Demuxed, the premiere conference for video engineers in the world.

We’re backed by top investors like Coatue, Accel, Andreessen Horowitz, and Y Combinator. You’ll get to work with amazing companies: hundreds of startups, plus Strava, Patreon, Vimeo, Robinhood, CBSi, Warner Brothers Discovery, PBS, and Equinox. Customers large and small love working with us and love our team.

We’re growing quickly and are building something big together. We’d love to hear from you!

About the Role

The role of the Business Development Representative is to partner closely with their Account Executives to research, identify and engage prospective Mux customers to generate net new sales pipeline opportunities through an entirely outbound motion.

What You'll Do

• Collaborate with the AMER Sales team to achieve their annual revenue goals and overall account strategy
• Generate new business sales opportunities as a result of scheduling new business outbound meetings
• Coordinate, drive & attend net new meetings and onsite visits alongside Account Executives across the AMER region
• Research, collect company details, send thoughtful & personalized outbound email sequences, and update salesforce to drive operational efficiency
• Create custom outbound plans to build a thoughtful outreach and engagement strategy
• Schedule new meetings with engaged contacts from prospective outreach
• Provide Account Executives with qualified meeting notes and account research details for discovery calls

Who You Are

• Strong written and verbal communication with previous experience working in a direct customer service role
• Thoughtful, methodical, and organized. Excited to learn a new (and complex) product and how it can drive impact for prospective customers
• Data driven & operational thinker willing to iterate & improve upon established processes
• Highly curious individual who enjoys creative problem solving and learning subjects outside their area of exposure or expertise
• Leverages a thoughtful & creative oriented approaches to outbound
• Highly self-motivated with a strong willingness to try new things and experiment
• Experienced in extensively researching prospects & leveraging personalised outreach to drive our first conversations
• Have worked in a team environment to drive results (preferably with Account Executives or a sales team)
• A strong desire to lean into the operations & analytics side of pipeline generation
• Excited to be part of a start-up, growing company, and sales team and bring new ideas and strategies to scale the business
• Must be able to work in a shared working space with the Mux team in NYC 1-2 days a week
• Join us in San Francisco once a month for our sales “Surge Weeks” to collaborate with the wider Mux team

The compensation for this role is between $100K - $115K OTE ($70K -$80.5K base with a variable component). Actual pay may be dependent upon many factors, such as location, education, experience, skills, and internal equity. In addition, we offer a variety of benefits to employees that may include merit increases, equity, home office stipends, paid holidays, unlimited PTO, medical, dental, vision, short and long-term disability benefits, and life insurance, among others.

If you don't have all of these requirements but think your experience could be a great fit, that's okay! Please apply and we can talk about what's most needed in the role.

U.S. Benefits

You'd join an amazing team from places like Google/YouTube, Amazon/Twitch, Facebook/Oculus, Brightcove, Bain, and the BBC. We have a supportive culture that cares about both excellent work and work-life balance.

We are remote-equal, with office space in Downtown San Francisco and another in London, right next to Liverpool Station.

• Flexible PTO with 2-week minimum + 11 company holidays
• Weekly no-meeting days + quarterly focus weeks
• Healthy work-life balance encouraged
• Competitive health, dental, and vision insurance (99% employee and 60% dependent premium coverage)
• Fertility benefits
• Flexible spending accounts for healthcare, dependent care, and commuter benefits
• Short-term and long-term disability insurance
• Group life insurance
• Critical illness & accident insurance
• Travel accident insurance
• Employee Assistance Program (EAP)
• Medical support concierge service
• 401(k)
• Paid parental leave
• Investment in career growth and training
• Continued education stipend
• Thought leadership and peer recognition program
• Reimbursements for headphones, cell phones, device upgrades, and SVoD services of Mux customers
• Lunch reimbursement program

Mux is an Equal Opportunity Employer committed to building a diverse company. We believe diversity makes us better, and we strive to be inclusive and equitable. That’s why we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.