hero

Our Companies Are Hiring

20
companies
174
Jobs

Content Operations Associate

TuneIn

TuneIn

Operations
Warsaw, Poland · Remote
Posted on Tuesday, July 2, 2024

At TuneIn, we are reinventing radio for a connected world with live sports, up-to-the-minute news, curated music, millions of podcasts, and over 120,000 streaming radio stations—streamed to tens of millions of customers through our mobile and web apps, and our unmatched platform of hundreds of consumer device and service integrations. From smartphones to smart speakers to electric cars, TuneIn delivers live and on-demand audio from voices you trust wherever you want to listen.

Location: remote from Warsaw, Poland

The Role

As a Content Operations Associate, you will be responsible for working with our content sourcing and partnership teams to implement and maintain content partners on our platform. You will work closely with our content management systems and tools to deliver the highest quality product focused on increasing listening hours and engagement of our service.

You will help us grow and maintain our incredible catalog of 120,000 stations and millions of programs from around the world distributed across 200 products.

Customers have a unique emotional attachment to radio and audio in their lives. At TuneIn, we will leverage that base of connection to create new products that customers love.

What you will do

  • Act as a point person for content operations, including day-to-day operations, content management, and live, on-air event supervision via our Content management systems.
  • Work with the team and partners to make sure stations are up to date i.e. schedules, logos, streams, etc.
  • Operate cross-functionally with Content, Marketing, Design, and Engineering teams to ingest and surface great content to create awesome user experiences.
  • Analyze workflows, internal tools, and technology to improve operational efficiency.
  • Perform audits when needed, to ensure all back-end functionality is correct.
  • Work with a “team first” mentality that is needed to ensure success in the department.

What we are looking for

  • Strong appreciation for content curation and content management.
  • Diligent attention to detail.
  • Deep customer empathy and fluency turn user insights into new product programs and features.
  • Critical thinking and prioritization call that demonstrate data-driven analysis combined with sound qualitative judgment.
  • Expressive written and verbal communication with a knack for clear articulation of customer problems.
  • Tenacity and balance in the face of competing priorities and trade-offs between goals.
  • Heavy consumer of audio content - news, talk, sports, and music.

Skills and Qualifications

  • 2+ years of content management or equivalent experience.
  • Graduate of an accredited university, with a strong record of academic achievement.
  • A technical degree is not required, but a strong technical aptitude is needed to learn our CMS.
  • Exceptional verbal and written English communication skills.
  • Background in radio, streaming, or broadcast media is a plus.
  • Programming and database querying skills are a plus.

#LI-AS1

About TuneIn
TuneIn, the world’s leading live audio service, brings together live radio, sports, news, music, podcasts, and audiobooks from around the globe. With more than 75 million monthly active users, TuneIn is one of the world's most widely used audio platforms. TuneIn broadcasts over 100,000 owned & operated and partner radio stations. With premier distribution across 200 platforms and connected devices including Tesla and Alexa, TuneIn empowers listeners to hear what they love wherever they are, including exclusive commercial-free stations from the minds of folks like Garth Brooks. TuneIn Premium subscribers get additional exclusive access to commercial-free news from top networks like CNN, Fox News Radio, MSNBC, and Bloomberg, as well as live, can't-miss F1, MLB, NHL, and college sports. For more information, please visit us at Tunein.com or follow us on Instagram, or X.
Workforce Privacy Policy
To view our Workforce Privacy Notice, which covers how we treat candidate data, click here.
Our Commitment to Diversity and Inclusion
TuneIn is reinventing radio for a truly connected world by celebrating the human voice. We're an audio leader with a workforce as inclusive as our global audience. By offering unparalleled diversity of perspectives we connect people to the conversations that are most meaningful to them. We’re committed to growing and empowering a more inclusive community within TuneIn. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.
For US-based candidates only We encourage you to please complete our self-identification questionnaire. This information is kept completely anonymous and not shared with any member of our interview team. Self-identification is an important tool that provides an avenue for us to anonymously share our diversity data so that we can implement strategies to continuously improve in building a culture that supports all employees, and measure our progress.